Finder by IDCare

What is Finder?

From catalog to shelf in seconds.

Finder helps library users locate physical materials through an intuitive map connected to the catalog and the main LMS/SIGB systems used by libraries.

Finding a title should not end at the catalog.

Large collections and complex buildings can make open-access materials difficult to locate. Finder connects search results to the physical space, helping users move forward without getting lost between a call number, a floor plan and the shelf.

From catalog to shelf

Search. Locate. Navigate. Find.

  1. Search

    Search in the catalog your library already uses or directly on a Finder touchscreen.

  2. Locate

    Finder receives the location details needed to identify the correct area.

  3. Navigate

    An interactive map shows where the material is located inside the building.

  4. Find

    Follow the visual guidance to reach the collection or shelf.

Real-world adoption

More than 2,000 organic searches in the first four weeks.

At the Universidad Autónoma de Madrid Humanities Library, users began using Finder naturally, without a service promotion campaign.

  • 2,000+ total searches
  • 600+ searches on interactive displays
  • 1,500+ searches on the web
A Finder screen mounted on a wall beside two full ranges of open-access shelving at the UAM Humanities Library. The screen shows a catalogue record, its call number, a QR code, and a floor plan with a route drawn from the entrance to the shelf that holds it.

“It is a highly practical improvement for locating open-access collections, more than offsetting the cost and effort of implementation.”

Santiago Fernández Conti Vicegerente de Biblioteca, Universidad Autónoma de Madrid

Platform

One platform. Every library service.

Finder integrates search, navigation, events, news and conversational AI into a single multichannel ecosystem.

  • Core feature

    Interactive wayfinding

    Real-time navigation from catalog search to exact shelf location. Floor maps, section paths, QR mobile handoff.

  • LMS-connected

    OPAC search

    Touchscreen-optimized catalog interface connected to your existing LMS. Same powerful search, beautiful new UI.

  • AI-powered

    Conversational AI

    Voice-activated assistant for intuitive navigation and universal accessibility. Available as an optional module.

  • API ready

    Events & cultural agenda

    Manage talks, festivals and workshops with dates, locations and descriptions. API integration available.

  • Real-time

    News portal

    Direct channel for announcements from your library network. Always up to date, always on-brand.

  • 32 languages

    Multilingual

    Dynamic management of up to 32 languages across the frontend and the dashboard. Inclusive and accessible.

  • Insights

    Usage analytics

    Insights into search queries, popular items and screen activity across your entire library network.

Dashboard

One console for the whole network.

The Dashboard is where the Finder ecosystem is administered. Content, events, news and resources — everything published to the portal and to every display in the network — are managed in one place.

Reached from any browser, on any device. Nothing to install.

The Finder management dashboard, on screen. It shows the Maps section: a colour-coded ground-floor plan of the UAM Humanities Library beside a searchable list of shelf zones, with a sidebar for the network, centres, maps, profiles, users, languages, events, news, displays and analytics.
  • News and events

    Create, edit and schedule cultural events across the whole network.

  • Display configuration

    Assign content by location and by device, across the 22, 32 and 43-inch formats.

  • Languages

    Multilingual management of both the interface and the content in it.

  • Wayfinding

    Catalog integration, and the locations of the resources available.

  • Users

    Access control, roles and permissions for library staff.

  • Usage metrics

    Queries and activity, reported per display.

Hardware

Three formats, the same platform.

Interactive touchscreen hardware built for intensive 24/7 use, with an accessible and universal design. All three formats run the same Finder portal and are managed from the same Dashboard.

  • 22-inch

    Kiosk

    Entrance and access

    The 22-inch Finder unit on its floor stand, in a library, with shelving out of focus behind it. The screen is angled towards a standing reader.

    A freestanding unit on its own base. A thermal printer and an integrated QR reader are available as options.

  • 32-inch

    Professional display

    Walls and shelving

    The 32-inch Finder display in portrait orientation, wall-mounted beside library shelving, showing a catalogue record with its call number, a QR code and a floor plan with the route to the shelf drawn on it.

    Vertical installation that takes no floor space. Suited to reading rooms and corridors.

  • 43-inch

    Large format

    The centre of the library

    The 43-inch Finder display in landscape orientation, wall-mounted, showing the library portal in French: tiles for the institutional presentation, the campus map and finding a book, alongside a news banner and upcoming events.

    A horizontal reference screen, for maximum visibility and an immersive experience.

Security and operation

Declaration of conformity with the Spanish Esquema Nacional de Seguridad, categoría básica, under Royal Decree 311/2022.
Declaration of conformity with the Spanish National Security Framework (ENS), Basic category RD 311/2022
  • Continuous 24/7 operation
  • Universal accessibility design

Available where the search begins.

  • On the web

    Open the map from a catalog search and view the location on a laptop or mobile device.

  • In the library

    Let users search and locate materials through professional interactive displays.

  • On the move

    Continue the journey on a mobile device when QR handoff is enabled.

  • Managed in one place

    Keep content, locations, languages and screens coordinated through the Finder management environment.

Solutions

Built for every knowledge institution.

Campus-wide library intelligence at scale.

Finder connects every library across a campus into one discovery experience. Students and researchers find what they need, from the main library to a specialised collection.

  • Multi-branch network managed from one Dashboard
  • Integrates with the library management system already in place
  • Multilingual interface for international student bodies
  • Usage data by collection, subject and time period

A clearer self-service experience for every visitor.

Finder connects the catalogue to the building, so a reader can find a book, a room or an activity without queuing at the desk.

  • Fewer repeat questions at the information desk
  • Guidance towards books, rooms and activities
  • Events and announcements on the same screen
  • Information kept coordinated across every branch

Orientation from the moment a visitor arrives.

Interactive maps and accessible routes in several languages, for exhibitions and buildings that are hard to read at a glance.

  • Interactive maps and accessible routes, in several languages
  • Suited to complex buildings
  • Frees the front-of-house team for interpretation work
  • More independence for visitors, who find their own way

Learn with Finder

Practical resources for better library wayfinding.

Explore guides, videos, webinars and answers designed for library leaders, teams and users.

See how Finder could work in your library.

Tell us about your collection, building and catalog environment. Our team will show Finder in action, answer your questions and prepare a proposal based on your needs.